Store Manager

Psycho Bunny Inc.•Los Angeles, CA

47d•$75,000•Onsite

About The Position

Reporting to the District Store Manager, the Store Manager strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Requirements

5 years of retail store management experience.
You must be able to work a flexible schedule, including nights, weekends, and holidays.
You have strong communication skills and can foster a customer-focused selling culture.

Responsibilities

Leadership and People Management: You will create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests by establishing a vision for the store based on key metrics and initiatives and cascading these to all team members.
Working With Others: Establish supportive and productive relationships with all team members, focusing on personal and professional development by ensuring a spirit of collaboration among store team members to ensure an optimal guest experience that values guests’ time and supports store operations to achieve goals.
Guest Experience: You will build a delighted and loyal customer base through customer clienteling by analyzing customer profiles, buying trends, and competitive information and supporting team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pick up in-store, phone sales, and ship from store options).
Operations: You will ensure execution and maintenance of all visual directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards while you execute high-level quarterly and annual planning for the store with respect to strategy, and budget and manage the whole store profit and loss (P&L) in accordance with sales goals and Budget(sales, budget, etc.) as well as all applicable policies, procedures, laws or regulations.