Manager

Select Mgmt • Hampton, VA

3h • $18 • Onsite

About The Position

We are seeking a results-driven Store Manager to lead daily operations at LoanMax Title Loans. This is a hands-on leadership role responsible for operational performance, team development, compliance, and delivering an outstanding customer experience.

The ideal candidate thrives in a fast-paced environment, enjoys coaching others, and leads with integrity and accountability.

Requirements

• High school diploma or equivalent required
• Customer service experience required
• Basic computer and data entry proficiency
• Ability to work scheduled rotating Saturdays
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable federal and state laws.

Nice To Haves

• Previous management or supervisory experience preferred, not required

Responsibilities

• Recruit, train, and coach team members
• Set performance expectations and monitor results
• Provide ongoing feedback and development
• Foster a positive, professional team culture
• Oversee daily store operations
• Ensure compliance with company policies and applicable laws
• Maintain accurate documentation and reporting
• Manage office organization and supplies
• Serve as primary point of contact for customers
• Handle escalated concerns professionally
• Review loan applications and vehicle evaluations
• Ensure accurate processing of payments and account updates
• Drive store performance and achieve company goals
• Monitor metrics and implement improvement strategies
• Ensure strong customer follow-up and communication

Benefits

• Competitive base pay + performance incentives
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Clear career advancement opportunities
• Stable full-time schedule
• Supportive team environment
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees