Store Manager
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About The Position
The Store Manager reports to the Regional Manager and ensures the uniform execution of the Division direction within their store. This role is essential for meeting or exceeding store sales and profit plans through the training, coaching, and managing of the sales staff. The Store Manager is responsible for providing training and communication of Service Excellence goals to the sales staff, as well as maintaining communication with the Regional Manager and BSS merchants regarding merchandise issues and needs. The merchandise must be consistently presented in the store according to Belk's visual and merchandising standards, and the Store Manager must coordinate timely floor setup for all promotional and seasonal activities. Additionally, the Store Manager ensures shrinkage control and Loss Prevention in the store through continual management of associates and proper execution of all existing systems and procedures. They also manage price integrity in the store, ensuring timely completion of permanent price changes and communication through approved channels. The Store Manager is responsible for adhering to annual expense budgets to achieve profit goals, monitoring store payroll and non-payroll expenses, and ensuring adequate staffing in all departments to meet customer service expectations. People development is a key function, including conducting timely reviews, recruiting, and maintaining high store morale through effective communication.
