Store Manager

Dover Saddlery • Raleigh, NC

255d

About The Position

We are seeking a Retail Store Manager to join our team! Our Store Managers recruit and develop staff, manage in-store product assortments and inventory, analyze margin and profit levels, drive store top line sales and comp sales increases, advocate superior customer service, and develop strategies to address opportunities.

Requirements

• Strong Equestrian Knowledge required.
• High school diploma or GED required.
• Associates or Bachelors degree in Retail Management, Business, or related field strongly desired.
• Retail Store Management experience required.
• Strong cognitive skills including problem analysis, decision making, and financial analysis.
• General knowledge of and ability to operate a personal computer, including proficiency in Microsoft Word and Excel.
• Ability to motivate and inspire a team to ensure high level performance.
• Will work a rotating schedule including days, nights, weekends and holidays.

Responsibilities

• Demonstrate a thorough working knowledge of all aspects of store operations.
• Meet or exceed assigned goals and objectives through labor management, comp sales increases, customer service metrics, auto service metrics, fiscal accountability, and merchandising.
• Commit to providing exceptional customer service on a daily basis.
• Lead recruiting initiatives building a strong staff by interviewing, selecting and hiring individuals that will be a part of a single high functioning team.
• Consistently evaluate and develop talent.
• Effectively coach those employees performing below expectations through effective communication, timely feedback, and performance appraisals.
• Drive sales at high velocity by using superior merchandising skills to ensure the best visual placement of product.
• Use project management skills to organize, plan and set deadlines for initiatives, as well as monitor progress to ensure goals are met.
• Demonstrate the ability to multi-task and respond quickly and appropriately to changing environments.
• Ensure compliance of all policies, procedures, and practices at all times, both personally and by all Team Members.
• Planning and meeting the Weekly and Monthly Sales Goals.
• Create and maintain a pleasurable working environment for the staff.
• Assist the Retail District Manager in training future managers.
• Maintain open and effective communication between the store, Retail District Manager and the Home Office.
• Motivate the staff to maximize sales.
• Support outside marketing events to promote Dover Saddlery.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Associate degree