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The Store Manager at O'Reilly Auto Parts is a pivotal role responsible for overseeing the sales, profitability, appearance, and overall operations of the store. This position is designed to ensure consistent sales growth while maintaining the O'Reilly image and operating as a profit center. The Store Manager must adhere to company policies and procedures to ensure the store operates economically and efficiently. In this role, the Store Manager will maximize sales by directing team members to provide prompt, courteous, and professional service to customers. This includes soliciting orders, selling company products, and representing the company in accordance with established policies. The Store Manager will also maintain a strong customer base, increase sales volume at assigned accounts, and review customer needs to gain market share. Collaboration with the Territory Sales Manager is essential for coordinating sales efforts and achieving sales targets. The Store Manager is responsible for supervising all store team members and will work closely with the District Manager in various HR functions, including recruiting, hiring, evaluating, promoting, disciplining, and discharging team members. Effective scheduling and timekeeping are crucial, as the Store Manager will develop and post work schedules based on sales and payroll forecasting. Additionally, the Store Manager will ensure that all team members receive ongoing training to improve their skills in customer service, sales, and safety. Inventory management is another critical aspect of the Store Manager's responsibilities. This includes working with the Sales and Pricing Departments to establish pricing levels for professional customers, maximizing gross profit on outside purchases, and ensuring compliance with pricing policies. The Store Manager will also handle daily store accounting functions, monitor charge accounts, and implement loss prevention procedures to safeguard the store's assets. Overall, the Store Manager plays a vital role in ensuring that the store operates smoothly, meets sales targets, and provides excellent customer service while adhering to company standards and policies.
