Store Manager

Circle K-posted 3 months ago
Full-time • Entry Level
Montgomery, TX
Food and Beverage Retailers
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The Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and managing staff effectively. This role requires a high school diploma or GED, along with experience in retail sales. The Store Manager will recruit, hire, and train employees, maintain store standards, and manage financial aspects such as sales and expenses. The position also involves developing positive relationships with suppliers and the community, ensuring safety procedures are followed, and providing timely communication to all employees.

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image within the neighboring community.
  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
  • Train all employees on safety procedures and promote safety awareness.
  • Establish periodic on-going communication meetings with all site employees and the Market Manager.
  • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
  • Organize and maintain all site files and manuals.
  • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to supervise and train for the use of equipment, tools and materials.
  • Ability to use a computer for analysis of reports, inventory control, cash control, etc.
  • A valid driver's license and adequate transportation to/from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.
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