Store Manager

Natural Grocers By Vitamin Cottage • Aurora, CO

303d • $82,000 - $82,000

About The Position

The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. The Store Manager is expected to provide exemplary customer service, maintain store standards, and ensure compliance with food safety regulations. This role requires a hands-on approach to managing the store and its staff, ensuring that all operational responsibilities are met efficiently.

Requirements

• High school diploma or GED is required.
• 1-2 years management experience in grocery and/or related retail experience.
• Ability to manage changing priorities.
• Ability to pass applicable food safety training courses and/or testing.
• Must be able to obtain forklift certification.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Proficient in MS Word, Excel, and Outlook.

Nice To Haves

• Experience in the natural foods industry.

Responsibilities

• Greet and service customers per company standards of World Class customer service.
• Train staff on exemplary customer service and hold them accountable.
• Handle customer complaints appropriately and per company policy.
• Ensure the store is inviting and shoppable with products in-stock.
• Manage store and department sales, including Sales per Labor Hour Ratio.
• Order products from correct vendors to maintain margins.
• Ensure perishables are rotated and stocked per company standards.
• Conduct staff performance evaluations and grant wage increases when appropriate.
• Interview and hire for store needs with input from department managers.
• Maintain clear communication with store staff and conduct monthly staff meetings.
• Ensure safety guidelines are followed at all times.
• Proactively hire, train, and develop store staff for future management positions.
• Complete operational responsibilities including daily schedules and reports.

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays - Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Medical, Dental and Vision Insurance for Full-Time Crew Members
• Paid Parental Leave
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food and Beverage Retailers
• Education Level: High school or GED