Five Below - Houston, TX

posted 2 months ago

Full-time - Manager
Houston, TX
10,001+ employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Store Manager at Five Below is responsible for leading a high-performing team to deliver exceptional customer experiences while driving sales and operational excellence. This role emphasizes building a positive store culture, developing talent, and ensuring adherence to company standards and policies. The Store Manager will analyze business performance and implement strategies to achieve store goals, all while fostering an inclusive and engaging work environment.

Responsibilities

  • Build a culture of working back from the customer.
  • Lead a growth-oriented sales culture to achieve store business performance results.
  • Ensure exceptional customer experiences through the application of the Five Below service model.
  • Anticipate customer needs and create an amazing store environment.
  • Lead execution and maintenance of all company merchandising and operational standards.
  • Hire and engage talented employees for the right roles at the right time.
  • Foster a culture that values and appreciates inclusion and diversity.
  • Provide training, coaching, and consistent feedback to inspire accountability.
  • Partner with District Manager and Human Resources for employee coaching and performance documentation.
  • Maintain a safe environment for customers and crew.
  • Execute a talent plan to attract and retain quality candidates.
  • Analyze business results and pursue ways to drive greater performance.
  • Leverage reports and metrics to make informed decisions.
  • Develop and manage payroll budgets and crew schedules.
  • Ensure compliance with financial management controls and company policies.
  • Oversee successful receiving and stocking procedures.
  • Perform store maintenance and ensure compliance with SOPs.

Requirements

  • High School Graduate or equivalent
  • Minimum 3 years of management experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
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