Store Manager - Zales - Southpark Mall

Signet Jewelers

221d

About The Position

The Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store. Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience.

Requirements

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, or 2 years retail sales experience plus 1 year of retail management experience.
• Preference for candidates with specialty retail or jewelry experience.
• Advanced communication skills, both written and verbal.
• Proficient with computers, especially MS Office.
• Strong interpersonal skills to build effective relationships.
• Ability to present professionally in various communication formats.
• Reliable and dependable.

Nice To Haves

• Bilingual skills are a plus.
• Diamond Council of America (DCA) certification preferred.

Responsibilities

• Lead day-to-day operations of the store.
• Achieve sales, profitability, customer satisfaction, and inventory control.
• Communicate performance expectations to team members.
• Coach and develop store staff to ensure consistent brand representation.
• Deliver exceptional customer experience through training and outreach.
• Develop strategies to maximize sales potential.
• Maintain open communication with team members and management.
• Ensure compliance with company policies and practices.
• Achieve outstanding sales performance and increase profit margins.
• Work a flexible schedule including both opening and closing shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees