Store Manager - Zales Outlet - Seattle Premium Outlets

Zale Delaware • Tulalip Bay, WA

80d • $77,000 - $91,000

About The Position

As a Store Manager at Zales, you will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development. You will champion a People First store environment that promotes diversity and inclusion, develop lifetime relationships with customers, and deliver a best-in-class customer experience. You will communicate performance expectations, coach and develop staff, and ensure consistent representation of the brand in customer interactions. You will also be responsible for attaining sales projections, identifying operational improvements, and maintaining a positive work atmosphere.

Requirements

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, or 2 years of retail sales experience plus 1 year of retail management experience.
• Preference for candidates with specialty retail or jewelry experience.
• Advanced communication skills, both written and verbal.
• Proficient with computers, especially MS Office.
• Strong interpersonal skills.
• Ability to work independently and manage time effectively.

Nice To Haves

• Diamond Council of America (DCA) certification.
• Bilingual skills.

Responsibilities

• Lead day-to-day operations of the store.
• Achieve sales, profitability, and customer satisfaction goals.
• Coach and develop store staff.
• Ensure consistent brand representation.
• Deliver exceptional customer experiences.
• Identify operational successes and areas for improvement.
• Maintain compliance with company policies.
• Manage inventory control and visual merchandising.
• Conduct performance evaluations and set actionable goals.
• Foster a positive and inclusive work environment.

Benefits

• Base pay range of $77k - $91k, based on experience and qualifications.
• Equal opportunity employer committed to diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Associate degree