Mapco Express-posted about 1 year ago
Full-time • Mid Level
Waynesville, NC
Food and Beverage Retailers

As a Store Manager at MAPCO Express, you will oversee all aspects of store operations, focusing on team management, profitability, and customer experience. Your role includes recruiting and training staff, managing inventory, and ensuring a high level of guest service. You will be responsible for driving sales and creating a positive work environment that prioritizes guest needs.

  • Manage day-to-day store operations, including hiring and training staff.
  • Foster a culture focused on guest needs and superior service.
  • Act as a role model for team members with a positive attitude.
  • Manage P&L and inventory, identifying sales trends and implementing action plans.
  • Create an organized and process-oriented work environment.
  • Communicate company objectives to team members effectively.
  • Set clear expectations and track performance for continuous improvement.
  • Schedule team members to meet guest demand while maintaining labor controls.
  • Create a culture of operational excellence and brand standards.
  • Optimize results through efficient expense management and planning.
  • Forecast and analyze business trends to maximize store performance.
  • People-first mindset with a focus on guest experience.
  • Strong leadership and managerial skills, including performance management.
  • Effective communication skills for conveying complex issues simply.
  • Ability to plan and prioritize in a fast-paced environment.
  • Strong business acumen and experience in retail management.
  • Valid driver's license and satisfactory MVR.
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