Store Manager, Waterside Marina Del Rey

Knitwell Group-posted 2 months ago
$27 - $34/Yr
Full-time • Manager
Los Angeles, CA
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As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Hire and build an effective store team through training, coaching, and talent development.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Develop a strong operational dynamic within the team to achieve store goals.
  • Promote in-store community events and philanthropic partnerships.
  • Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
  • Analyze reporting to develop short and long-term retail plans.
  • Manage the day-to-day operations of the store, including opening and closing.
  • 2+ years retail Store Manager or service industry experience (preferred)
  • Brings a hospitality mindset when engaging with customers and associates
  • Strong people management skills and an ability to develop talent
  • Effective leadership, interpersonal, and communication skills
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to develop strategies and create action plans to drive results
  • Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off & holidays
  • Opportunities for monthly bonuses
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
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