Walgreens-posted 2 months ago
$23 - $43/Yr
Full-time • Entry Level
Lake Oswego, OR
5,001-10,000 employees
Health and Personal Care Retailers

The position is responsible for learning Walgreens' operations and ways of working to lead 'one-box' (full store operations across front-end and pharmacy). The individual will complete an accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan. Under the direction of the Store Manager, the role oversees the operation (front-end and pharmacy) of a Walgreens store and supports store operations by shadowing or assisting the Store Manager throughout the learning journey.

  • Complete rigorous, accelerated program including all certifications needed for the Store Manager role.
  • Attend and complete classroom learning, online training, and on-the-job training.
  • Fulfill assigned rotations and learning objectives by spending time in other stores in the area as assigned.
  • Follow individual development plans offered by District Manager.
  • Participate in one-on-one conversations with Store Manager and District Manager for continuous professional growth.
  • Learn and actively implement compliance standard operational procedures (SOPs) across front-end and pharmacy.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer complaints in a timely manner and answer questions to ensure a positive customer experience.
  • Monitor customer service, provide coaching, training, and develop plans for improvements.
  • Shadow Store Manager, gain experience, and demonstrate proficiency supervising the operation of the store and team members.
  • Support Store Manager in protecting store assets by administering and monitoring internal loss prevention programs.
  • Learn to analyze inventory trends and supervise inventory management.
  • Supervise operations of the assigned location, ensuring compliance with all applicable laws and regulations.
  • Provide for the safety and well-being of team members.
  • Learn to analyze financial & performance data for the store and pharmacy.
  • Develop action plans to improve business results, including increasing sales and controlling costs.
  • Work with Store Manager to understand key inventory metrics and processes.
  • Learn all aspects of people management at Walgreens, including training/ coaching on standard operating procedures.
  • Shadow Store Manager in action planning and performance conversations.
  • Assist Store Manager and/or District Manager in planning and attending community events.
  • Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
  • Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).
  • Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
  • Willingness to accept assignment into a Store Manager position, if an assignment is offered.
  • Willingness to transfer to other Walgreens retail assets located within the same hiring Area.
  • PTCB Certification.
  • Bachelor's Degree.
  • Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity.
  • 401k
  • 401k_matching
  • dental_insurance
  • health_insurance
  • life_insurance
  • paid_holidays
  • tuition_reimbursement
  • vision_insurance
  • employee_discount_programs
  • professional_development
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