About The Position

As a Store Manager at NIKE, Inc., referred to as a Head Coach, you will lead a team in delivering exceptional customer experiences in a holistic fitness environment. Your role involves training and inspiring your team, driving store growth strategies, and fostering community partnerships while embodying the NIKE brand and culture. This position requires a passion for sport and wellness, along with a commitment to customer service and team development.

Requirements

  • Minimum of 6 years of customer-facing retail or hospitality experience.
  • Minimum of 4 years of store management experience.
  • Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
  • Proficient in Microsoft Office and retail business systems.
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
  • Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
  • Able to work weekends, nights, and holidays as needed.

Responsibilities

  • Lead, coach, and inspire your team to deliver the best customer experience.
  • Ensure team members feel included and supported.
  • Drive store growth strategies and create opportunities for community partnerships.
  • Achieve sales, service, organization, customer satisfaction, and profitability goals.
  • Foster a high-performing, engaged team environment with a culture of recognition and rewards.
  • Execute brand initiatives, including P/L statements, labor management, and expenses.
  • Work with District Partners on key enterprise-wide initiatives and programs.

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Accrued Paid Time Off and Holiday Pay
  • Opportunity to buy Nike stock at a discount through Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Leather and Allied Product Manufacturing

Education Level

No Education Listed

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