Store Manager - Southcenter Mall (1190)

GameStop

262d • $27 - $35

About The Position

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Under general guidance, the Store Manager is responsible for the successful leadership of store operations including building a successful team, developing customer loyalty, driving for results, and achieving goals set for the store. As needed to achieve success, a Store Manager is responsible for leading and motivating the sales team, managing the day-to-day operations of the store, maintaining up to date promotional material and hiring/training new staff. This position supervises others including Assistant Store Leaders, Senior Guest Advisors, Guest Advisors, and Seasonal Associates. Store Manager will always act in accordance with GameStop’s policies, practices, and core values.

Requirements

• Must be at least 18 years of age
• High school diploma required; An Associate’s or accredited Bachelor’s degree preferred
• 3+ years of experience working in a retail sales environment
• 1+ year of experience in a supervisory or managerial role

Nice To Haves

• Ability to communicate effectively with others using spoken and written English; ability to speak and/or write in other languages a plus

Responsibilities

• Motivate the sales team to meet sales objectives and loss prevention goals through training and mentoring
• Hire, train, oversee and develop new store staff
• Coach and counsel associates; monitor and review results achievement; develop staff focusing on individual and team performance improvement
• Lead associates to drive a selling sales culture that maximizes store profitability
• Lead by example, delivering excellent service to ensure high levels of customer satisfaction
• Resolve customer concerns and complaints in a timely, professional manner; personally respond to all escalated customer issues
• Ensure that visual and operational elements are consistent with company standards
• Protect company assets through effective inventory control and loss prevention practices

Benefits

• Incentive programs
• Health benefits
• Paid time off
• 401(k)
• Employee discount
• Casual work environment
• Bonus and/or other incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees