Store Manager - Somerset Collection

Pacific Sunwear Of California • Troy, MI

274d

About The Position

Join the Pacsun Community. Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

Requirements

• Passion for product, brands, fashion and trends
• Four-year college degree or equivalent preferred
• Effective written, verbal and presentation skills
• Strong interpersonal and communications skills with the ability to communicate at all levels
• Proven ability to drive sales results in a high sales volume environment
• Excellent time management skills
• Ability to interpret all policies and procedures to resolve customer and associate issues
• Willingness to travel periodically to attend meetings/workshops (overnight may be necessary)
• Proficient in math and possesses strong computer skills
• Minimum five years retail experience required, with a proven ability to drive sales results
• Minimum of two years of retail management experience required

Responsibilities

• Prioritizes and delegates tasks to meet all selling, visual, and operational needs
• Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools
• Supports and executes all product, visual and marketing directives, and maintains standards set by the company
• Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
• Anticipates and determines customer needs and 'solves for yes' in order to ensure customer satisfaction
• Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
• Accountable to self and others for achieving all company sales, metric and operational goals
• Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
• Creates shortage action plans to minimize loss and achieve shrinkage goal
• Drives and executes all digital sales strategies including ship from store and BOPIS within the store
• Communicates store and customer feedback to the District or Market Manager to grow the business
• Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company's strategies and goals
• Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree