About the position
At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents. Here in North America, our “One Customer Journey” includes a robust store network of 168+ locations in addition to our digital platforms in the US and Canada. SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to preserve our planet. We are currently seeking a dynamic Store Leader whose ambition is to build the year over year business and the local client base in order to take market share away from our competitors and to maximize our P+L. The Leader we are seeking will also have a successful track record in acquiring and developing talent. We expect each of our Store Leaders to create an environment where the team looks forward to coming to work and enjoys the relationships and trust they have developed with their colleagues. In order to be a successful leader at SMCP, you will need to be inspirational with a passion for bringing out the best in people.
Responsibilities
- Develop a robust business strategy touching upon People, Product, and Planet utilizing a 'people centric' approach and an 'empathetic' leadership style.
- Act as a head coach to ensure every team member believes in themselves and can achieve their full potential.
- Recruit excellent candidates and create a positive work environment prioritizing retention.
- Develop team members and proactively monitor overall performance.
- Hold team accountable for delivering results.
- Act as the ambassador for clienteling, building sales, and wardrobing clients.
- Achieve all KPI targets including conversion, UPT, average basket, appointment sales, and inventory shortage results.
- Execute and get results with the clienteling program.
- Be fully versed in both the front and back of the house operations.
- Develop effective relationships with all Corporate partners.
Requirements
- 2-3+ years of prior supervisory experience preferably in luxury retail management.
- Versed in Human Resources and People Development.
- Solid Leadership skills.
- Results-oriented.
- Solid communication and problem-solving skills.
- Solid analytical skills.
Nice-to-haves
- Potential client resources.
- Potential talent resources.
Benefits
- Competitive Base Pay + Monthly/Seasonal Bonus Structure
- Group Health + Dental + Life Insurance + 401K Retirement Savings Plan
- Employee Assistance Program
- HSA + FSA Accounts
- Life Insurance
- Short + Long-term Disability
- Pet Benefits
- Generous Paid Time Off including Sick, Vacation, Holidays, Personal days, Parental Leave
- Wardrobe (6 to 8 pieces per season based on eligibility)
- Generous Shopping Discount - 50% off Retail
- Personal Cell Phone contribution
