Store Manager & Sales Leader

Midas Tire & Auto Experts•West Berlin, NJ

12d•$65,000 - $80,000

About The Position

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Requirements

A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license

Nice To Haves

Attention to detail and organizational skills
Understanding the current performance of the location and asks for assistance if needed.
Open communication with their team
Excellent customer service skills
Responsible
Focus on sales categories to ensure that all opportunities are taken care of
Excellent phone skills
Understands the importance of quality control
Excellent problem solving skills
Has mechanical knowledge
Excellent leadership skills

Responsibilities

Ensures a safe, secure, and trustworthy work environment.
Develops personal growth opportunities.
Establishes strategic goals by gathering information from reporting documents.
Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
Ensure that all policies and procedures are being followed by all employees.
Deliver exceptional customer service while listening and consulting customers.
Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
Monitor the quality of all vehicles being signed out.
Ability to successfully supervise up to 10 employees.
Closely monitor inventory levels while managing product ordering and receipt.
Maintaining a clean and organized job site.
Other duties as assigned.