Store Manager R15 - Store 221112

Thorntons • Oak Forest, IL

89d

About The Position

The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero.

Requirements

• Minimum one (1) year of management in retail and/or food and beverage industries.
• High School Diploma or GED (required).
• Must have reliable transportation.
• Valid driver's license (preferred).
• Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one).

Nice To Haves

• Experience with PeopleMatter, Workday, Reflexis.
• Experience with PDI, ESO.

Responsibilities

• Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests.
• Create a place of welcoming and belonging for our Guests and Team Members.
• Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance.
• Engage and lead company initiatives.
• Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained.
• Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.
• Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability.
• Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard.
• Train and empower Team Members to de-escalate Guest service issues.
• Communicates with Team Members in a positive manner that motivates and inspires them.
• Uses a point-of-sale cash register and other electronic equipment.
• Comply with all federal, state, and local inspectors by taking immediate and appropriate action.
• Perform additional duties as assigned.

Benefits

• Weekly pay.
• Free dispensed beverage during your shift.
• A free meal per shift.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401k (matching company contribution).
• Vacation.
• Sick leave.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Gasoline Stations and Fuel Dealers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees