Store Manager R1104 - Store 007029

Thorntons-posted 2 months ago
Full-time • Mid Level
Rancho Cordova, CA
1,001-5,000 employees
Gasoline Stations and Fuel Dealers
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The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero.

  • Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests.
  • Create a place of welcoming and belonging for our Guests and Team Members.
  • Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance.
  • Engage and lead company initiatives.
  • Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained.
  • Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.
  • Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability.
  • Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard.
  • Train and empower Team Members to de-escalate Guest service issues.
  • Communicates with Team Members in a positive manner that motivates and inspires them.
  • Uses a point-of-sale cash register and other electronic equipment.
  • Comply with all federal, state, and local inspectors by taking immediate and appropriate action.
  • Perform additional duties as assigned.
  • Minimum one (1) year of management in retail and/or food and beverage industries.
  • High School Diploma or GED (required).
  • Must have reliable transportation.
  • Valid driver's license (preferred).
  • Food Safety and Handling Certifications (preferred).
  • Experience with PeopleMatter, Workday, Reflexis.
  • Experience with PDI, ESO.
  • Weekly pay.
  • Free dispensed beverage during your shift.
  • A free meal per shift.
  • Medical, dental, vision insurance.
  • 401k (matching company contribution).
  • Vacation.
  • Sick leave.
  • Life insurance.
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