Store Manager (Part-Time)

About the position

The role of a Store Manager extends beyond just retail sales. At Lori’s you will provide a trusted place for joy and support when people need it most. You will provide products and services that nurture, inspire, and comfort. As a Store Manager in our gift shop, you will be responsible for providing excellent customer service and engaging from the heart while creating an exceptional Guest experience.

Responsibilities

• Generate sales momentum, build your team, and lead by example.
• Nurture hospital relationships by meeting key hospital contacts to address concerns, introduce new marketing/product, and follow up on past requests.
• Recruit, train, coach and develop sales staff on all aspects of sales for Lori’s Gifts including, but not limited to, sales techniques, products, promotions, and procedures.
• Actively manage and motivate sales team every single day to ensure store sales quotas are being met or exceeded.
• Provide effective performance feedback to all staff and sets timeframe for achievement.
• Consistently find ways to increase employee and location productivity, and drive sales.
• Maintain appropriate level of staffing at location by recruiting, selecting, orienting and training employees.
• Ensure availability of merchandise by maintaining inventory levels.
• Market merchandise by adhering to advertising, sales promotion, and display plans.
• Secure merchandise and protect employees by adhering to security standards.
• Contribute to team effort by accomplishing related results as required.
• Handle scheduling of staff at location to ensure appropriate shift coverage.
• Handle all intensified customer service issues with professionalism.
• Execute daily operational procedures with efficiency, diligence, and integrity.
• Communicate, execute, and implement Lori’s Gifts policies and procedures.
• Other duties as assigned.

Requirements

• 2 or more years of retail experience including 1 or more years in a store management or supervisor capacity.
• High School diploma or GED or College degree.
• Experience evaluating and hiring store personnel.
• Willingness to work flexible hours to include evening, weekends, and holidays when needed.
• Ability to lift up to 30 pounds and capable to stand for long periods of time.
• Flexible to open and close store independently when needed.
• Previous specialty or big box experience ideal.

Benefits

• Flexible Hours
• Awesome Discounts
• Fun work environment
• Medical/Dental/Vision Insurance and 401K plan (Full Time Employees)
• Paid Time Off and Paid Holidays (Full-Time Employees)
• Commuter Benefits
• Generous Employee Discounts