Sephora-posted about 1 year ago
$84,500 - $107,375/Yr
Full-time • Manager
Monterey, CA
5,001-10,000 employees
Health and Personal Care Retailers

The Store Manager at Sephora in Monterey, CA is responsible for overseeing all store operations, ensuring exceptional client service, and driving sales. This role involves leading a team of associates, fostering a positive work environment, and implementing strategies to enhance store performance and profitability. The Store Manager plays a crucial role in maintaining Sephora's brand excellence and ensuring compliance with company policies.

  • Oversee daily store operations to ensure a smooth and efficient client experience.
  • Develop and implement strategies to drive store sales and increase profitability.
  • Coordinate and oversee sales and profitability, performance, service, and operations.
  • Lead, coach, and motivate a team of associates to meet or exceed sales targets.
  • Conduct performance appraisals and manage employee development.
  • Ensure high levels of client satisfaction through excellent service.
  • Handle client complaints and provide appropriate solutions.
  • Maintain outstanding store condition and visual merchandising standards.
  • Ensure compliance with company policies and procedures.
  • Manage inventory levels to ensure product availability.
  • Proven successful experience as a retail manager.
  • 3-5 years of experience managing a high volume, complex retail or hospitality setting.
  • Strong leadership skills and business acumen.
  • Client management skills.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to lift and carry up to 50 pounds and stand/walk the sales floor for the entire shift.
  • Flexible availability to work a retail schedule.
  • A knack for attracting, identifying, and inspiring employees.
  • Comprehensive health, dental, and vision plans.
  • 401(k) plan with employer contributions.
  • Various paid time off programs.
  • Employee discount/perks.
  • Life insurance and disability insurance.
  • Flexible spending accounts.
  • Employee referral bonus program.
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