Store Manager - Loring Park

Dunn Bros CoffeeMinneapolis, MN
77d

About The Position

The Store Manager is responsible for growing store revenue and cash flow by creating a memorable experience for each and every customer. This role requires making balanced decisions between driving sales and managing costs to achieve long-term growth while serving as a role model and team leader.

Responsibilities

  • Ability to perform all roles, duties, and responsibilities of Roaster, Team Members, Shift Supervisor, and Assistant Store Manager.
  • Demonstrates a calm demeanor during stressful situations or unusual events.
  • Drives the implementation of company programs by developing action plans, directly motivating, and instructing the team to implement them to meet operational standards.
  • Provides ongoing development, coaching, and training for all store employees.
  • Recruits, interviews, and selects new Roasters, Team Members, and Shift Supervisors.
  • Maintains an adequately staffed store with qualified employees.
  • Monitors the performance of each employee and holds employees accountable for standards and expectations.
  • Approximately 65% of scheduled hours should be front of house working side-by-side with their team, interacting with guests, evaluating skills of their team, coaching to improve performance, and leading for continuous improvement.
  • Increases unit sales by delivering quality store operations and in-store and neighborhood sales-building activities.
  • Analyzes sales and labor results and uses the information to produce plans for improvement.
  • Drives to increase year-on-year sales growth through execution of Operational Excellence.
  • Meets budget target goals by increasing sales and controlling costs.
  • Meets labor budgets by managing wages of new hires and existing employees and efficiently scheduling.
  • Minimizes cash over/short by observance of cash handling policies, proper training of employees, and following standard accounting/banking requirements.
  • Maintains records of employees, inventories, sales, and accounting.
  • Approximately 35% of scheduled hours should be worked in a training, planning, or administrative role.
  • Completes proper forms, payroll procedures, and reports.
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