Store Manager (Lives on Site)

Extra Space Storage • San Dimas, CA

394d • $40,560 - $40,560

About The Position

As a Store Manager at Extra Space Storage, you will oversee the daily operations of one or more self-storage facilities while living on-site. This role emphasizes customer relationship management, sales improvement, and maintaining high cleanliness standards. The position offers a competitive salary, a supportive work environment, and opportunities for career growth within a leading self-storage company.

Requirements

• 2+ years of customer-facing employment experience.
• 1+ year of experience in a leadership or supervisory role preferred.
• Strong computer skills.
• Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
• High school diploma or GED equivalent required; a college education is a plus.

Nice To Haves

• Experience in retail or shift supervision, sales lead, customer service team lead, or property management.

Responsibilities

• Manage the day-to-day operations of one or more sites.
• Develop customer relationships by identifying their storage needs and providing solutions.
• Improve sales objectives through unit rentals, unit insurance, and moving supplies.
• Guide new customers through rental processes and agreements.
• Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.
• Ensure the facility meets the highest cleanliness standards through general maintenance duties.
• Work independently on daily tasks as well as cooperate with team members and other stores in the area.
• Run errands for the facility and travel to other store locations.

Benefits

• Competitive starting pay + monthly bonus opportunity.
• Paid Time Off accrued throughout the year, increasing with years of service.
• Generous 401(k) match with Traditional and/or ROTH choices.
• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
• EXTRA Healthy Wellness Program with rewards towards your medical premium.
• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Warehousing and Storage
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees