Store Manager - Kay Jewelers - Caesar's Bay Shopping Center

Signet JewelersNew York, NY
104d$62,500 - $84,700

About The Position

The Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store. The SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers, and the delivery of a best-in-class customer experience. The SM is responsible for ensuring team members deliver an exceptional customer experience every time through training, customer outreach, communication, and clear expectations. The SM will also attain sales projections and quotas, develop strategies to maximize sales potential, and maintain a positive work atmosphere for team members.

Requirements

  • Minimum of 2 years of college preferred.
  • At least 3 years of retail sales experience, or 2 years of retail sales experience plus a minimum of 1 year of retail management experience.
  • Preference for candidates with specialty retail or jewelry experience.
  • Advanced communication skills, both written and verbal.
  • Proficient with computers, especially MS Office.
  • Strong interpersonal skills.
  • Advanced presentation skills.
  • Strong problem-solving and conflict management skills.
  • Ability to work independently and set priorities.

Nice To Haves

  • Bilingual skills are a plus.
  • Diamond Council of America (DCA) certification.

Responsibilities

  • Lead day-to-day operations of the store.
  • Achieve sales, profitability, and customer satisfaction goals.
  • Promote a People First store environment.
  • Coach and develop store staff.
  • Ensure consistent brand representation.
  • Deliver exceptional customer experiences.
  • Empower team members to resolve customer issues.
  • Develop strategies to maximize sales potential.
  • Maintain compliance with company policies.
  • Conduct performance evaluations and set actionable goals.
  • Foster open communication and collaboration among team members.

Benefits

  • Base pay of $62,500 – $84,700 plus commission on sales.
  • Equal opportunity employer committed to diversity.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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