Store Manager - Kahala Mall (Honolulu, HI)

Sephora • Honolulu, HI

389d • $78,000 - $100,500

About The Position

The Store Manager at Sephora is responsible for overseeing all store operations, ensuring exceptional client service, and driving sales performance. This role involves leading a team of associates, fostering a positive work environment, and implementing strategies to enhance store profitability while maintaining high standards of visual merchandising and compliance with company policies.

Requirements

• Proven successful experience as a retail manager.
• 3-5 years of experience managing a high volume, complex retail or hospitality setting.
• Strong leadership skills and business acumen.
• Client management skills.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to lift and carry up to 50 pounds and stand/walk the sales floor for entire shift.

Nice To Haves

• Flexible availability to work a retail schedule.
• A knack for attracting, identifying, and inspiring employees.

Responsibilities

• Oversee daily store operations to ensure a smooth and efficient client experience.
• Develop and implement strategies to drive store sales and increase profitability.
• Coordinate and oversee sales performance, service, and operations.
• Lead, coach, and motivate a team of associates to meet or exceed sales targets.
• Conduct performance appraisals and manage employee development.
• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures.
• Manage inventory levels to ensure product availability.

Benefits

• Comprehensive health, dental, and vision plans.
• 401(k) plan with employer contributions.
• Various paid time off programs.
• Employee discount/perks.
• Life insurance.
• Disability insurance.
• Flexible spending accounts.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees