Joe& X27 S Kwik Mart-posted 3 months ago
Full-time • Entry Level
Allentown, PA
Food and Beverage Retailers

The Store Manager in Training (MIT) will receive comprehensive training to develop the skills and knowledge necessary to manage and oversee store operations in a convenience store environment. This position offers an excellent opportunity for growth and career advancement within the retail industry. The Store MIT will work closely with the Store Manager to gain hands-on experience in managing store operations, staff, inventory, and customer service, with the goal of eventually becoming a Store Manager.

  • Participate in a structured training program that focuses on leadership, customer service, inventory management, and operational procedures.
  • Assist in supervising and guiding staff, providing directions on store operations, preparation, cleanliness, and operational efficiency.
  • Learn to manage day-to-day store operations, including store workflows, staff scheduling, product ordering, and product quality control.
  • Ensure compliance with all local and state health codes and food safety regulations. Train staff on proper sanitation, and safety procedures.
  • Assist in managing inventory levels, including placing product orders, receiving deliveries, and performing stock rotation. Learn to conduct regular inventory counts and report any discrepancies to management.
  • Participate in customer service training and assist in creating a welcoming environment for customers.
  • Learn to schedule and supervise staff, ensuring adequate staffing levels during peak and off-peak hours. Assist in managing labor costs while maintaining service standards.
  • Help train new employees in proper safety procedures, and store protocols.
  • Assist in addressing employee issues, conflicts, or customer complaints in a professional and effective manner.
  • Learn to manage daily reports on sales, inventory usage, and waste. Assist in tracking and maintaining records for safety compliance.
  • Assist in monitoring costs, waste management, and order volumes to maintain profitability while ensuring customer satisfaction.
  • Learn the basics of creating employee schedules and tracking time worked. Assist in ensuring that all employees follow company policies and labor laws.
  • Participate in ongoing safety training and emergency procedures, including safe operation of equipment and handling of hazardous materials.
  • Identify areas for operational improvement and work with senior management to implement solutions.
  • Collect and analyze customer feedback to improve service, quality, and overall operations.
  • Assist in finding ways to increase operational efficiency, reduce waste, and maximize profitability within the store.
  • High school diploma or equivalent required; post-secondary education in business a plus.
  • Prior experience in retail operations, or customer service, is preferred.
  • Previous supervisory or leadership experience is required.
  • Interest in pursuing a career in retail management with a willingness to grow and develop skills in a fast-paced environment.
  • Valid State Driver's License Required.
  • Basic understanding of safety and sanitation procedures, including knowledge of local health codes and regulations.
  • Strong time management and multitasking skills, with the ability to prioritize tasks efficiently.
  • Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools.
  • Familiarity with basic office software (e.g., Excel, Word) is a plus.
  • Health insurance
  • Vacation
  • Holiday pay
  • 401K with employer match
  • Paid holidays for part-time team members
  • Eligibility for health insurance for part-time team members.
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