MANAGER IN TRAINING

Bassett Furniture•Kennesaw, GA

17h•Onsite

About The Position

In preparation for a store leadership position, the manager-in-training (“MIT”) will gain a thorough understanding of, and be able to demonstrate, the skills necessary to successfully manage the daily operations of a Bassett retail location. Areas of training include: sales leadership and coaching, customer relations, administrative functions, operational processes, human resources and systems.

Requirements

Minimum three years of retail experience
Ability to lead, motivate and manage a team
Conflict and problem resolution skills
Organizational and time management ability
Experience in Windows-based software
Ability to discern and coordinate colors
Ability to occasionally push or pull up to 25 pounds
Ability to occasionally bend or reach overhead
Ability to drive to customers’ homes
Willingness to relocate

Nice To Haves

Business administration degree preferred

Responsibilities

Gain a thorough understanding and be able to successfully drive sales through the performance of Bassett Best Practice Standards of Operations through daily coaching to ensure the staff is optimizing the standards
Utilize sales leadership concepts through daily coaching to ensure store sales staff is optimizing sales by practicing the customer-centered selling process
Partner with sales staff to set appropriate individual sales goals based on S.M.A.R.T. goal principles to continuously improve selling and selling skills
Recruit sales staff, which includes contacting potential candidates, interviewing (utilizing the Bassett interview guide) and selection
Schedule staff to maximize selling opportunities
Lead sales staff through and conduct new hire training programs, including E-learning and in-store product training
Become proficient in establishing, developing and maintaining customer relationships, utilizing effective problem-solving techniques
Gain a thorough understanding of administrative functions and how they relate to the management of the store and learn how to perform these tasks, which include: Payment processing (check, credit card, cash); External financing authorization and procedures; Petty cash management; Sales order entry auditing for accuracy and proper documentation; Key store statistics tracking and reporting (sales, traffic, makeovers, etc.)
Gain a thorough understanding of operational processes and practices, which include: Profit and loss analysis; Store expense control; Warehouse, service and delivery processes and procedures
Develop a working knowledge of human resources-related functions, including: Application and personnel records management; Job offer, new hire sign up and orientation; Company compensation plans, payroll administration and associate benefits; Associate relations and conflict resolution; Employment law; Counseling and corrective action; Safety and workers’ compensation
Learn how to effectively navigate and understand how to utilize applicable Bassett systems, such as STORIS, Dayforce, BNet, Floor planner, Bassett University, BassettRetail.com, etc.