Store Manager In-Training

Serv-U-Success•Cincinnati, OH

1d•Onsite

About The Position

Are you an experienced manager? Do you enjoy mentoring and training people? If so, the Store Manager position at Serv-U-Success may be the right job for you. The Store Manager leads daily operations, ensuring high performance through efficient labor management and process execution. Key duties include overseeing DSD stocking, merchandising, resets, remodels, and HomeStore operations while maintaining organized backroom spaces and display compliance. Proficiency with tools like Microsoft 365, ADP, and SubItUp is essential for managing schedules, monitoring performance, and optimizing workflows. This role guides a team of Assistant Store Managers, Store Representatives, and contingent associates, fostering a positive work environment while driving team engagement and development. Partnering closely with the Field Operations Manager, the Store Manager resolves issues, develops talent, and ensures Serv-U remains a great place to work.

Requirements

Associateâs degree or equivalent education and related experience required.
3 â 8 years in a service industry, with some supervisory or leadership experience.
Results-oriented.
Organized & methodical.
Demonstrated ability and desire to build and lead teams in a positive work environment.
Ability to communicate effectively, write legibly, follow directions.
Utilize technology â primarily personal devices (a weekly phone stipend is provided).
Reliable and regular attendance in the stores. Work cannot be performed remotely.
May be asked to travel to a different location(s), without delay.
Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
Must be able to perform the essential duties of this job with or without reasonable accommodation.
May be assigned other responsibilities and projects as necessary.

Responsibilities

Manage, and coach store teams consisting of Assistant Store Managers and Store Representatives, also effectively cross-training all employees in grocery or Direct Store Delivery (DSD) and Service functions.
Work with Serv-U Talent Acquisition and Development Coordinators and/or our outside staffing partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and night shifts.
Maintain the integrity and timeliness of data and mPlans reported in their store as it plays a critical role in decision making.
Schedule resources to support daily requirements and to maintain flexibility within planned budgets. Monitor & adjust as conditions warrant.
Maintain a clean, orderly & efficient Backroom, managing the receipt, put-away, and issue of product and service materials.
Support accurate Balance on Hand and inventory counts and training other employees to perform the same.
Communicating results to in-store management and coordinating the planning and execution of complex service projects.
May be assigned other responsibilities and projects.