Store Manager in Training (MIT)

Insomnia Cookies • West, TX

121d

About The Position

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our West Chester store located at 142 W Gay St, West Chester, PA 19380. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company! This is a great opportunity to work at our key training store in Pennsylvania with one of our most experienced Training Managers in the country. If you are seeking an entry to mid-level Management role in hospitality/retail, this would be an awesome opportunity to kick start your leadership/training career with our industry-leading company.

Requirements

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Prior Point of Sale (POS) systems experience.
• Ability to utilize MS Office, Word and our Applicant Tracking System.
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun).
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Benefits

• Market competitive hourly compensation PLUS eligibility for end of month store bonus.
• Excellent comprehensive benefits 1st day of the month after 60 days of employment (medical, vision, dental and pet insurance).
• $25.00 monthly cellphone stipend.
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.
• Job stability with a rapidly growing and reputable company.
• Achievable growth/promotion opportunities.
• You get to work in a fun, exciting team environment.
• FREE cookies with every shift!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Manufacturing
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees