Store Manager in Training - Full Time - Concord

Goodwill Industries of the Southern Piedmont • Concord, NC

81d • $21

About The Position

The position involves assisting with the management, leadership, and operations of a retail store and donation center. The individual will work closely with the District Manager and Store Managers to develop the necessary operational and leadership skills to perform the duties of a Store Manager. Responsibilities include managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention, and staff development. The role requires travel to other retail locations and involves supervising store personnel in the absence of the Store Manager.

Requirements

• High school diploma or GED.
• Two years of retail management experience or equivalent combination of education and experience.
• Valid Driver's License (Class C), car insurance, and reliable automobile.

Responsibilities

• Assist with the management and operations of a retail store and donation center.
• Travel to other retail locations within and outside of assigned home district.
• Work with District Manager and Store Managers to develop operational and leadership skills.
• Direct activities for the retail store to ensure satisfactory financial performance.
• Support the Store Manager in interviews, hiring, and onboarding new hires.
• Ensure all employees are trained and developed in their job positions.
• Confirm daily sales reports and cash receipts; ensure regular deposits and report submissions.
• Coordinate shipments and adjust inventory to achieve sales goals.
• Open and close the retail store, performing administrative duties as needed.
• Issue refunds and resolve customer complaints, ensuring prompt service.
• Manage the production of donated goods to maximize sales potential.
• Rotate, categorize, and arrange merchandise according to guidelines.
• Perform work of store personnel as needed.
• Maintain and motivate a positive sales team through communication and evaluations.
• Report security and theft issues to management.
• Supervise store personnel and activities in the absence of the Store Manager.

Benefits

• Starting pay of $21.00 with annual merit increases and production bonuses.
• Career development and skill training classes at no cost.
• Generous team member discount.
• Medical, dental, and vision insurance for full-time team members.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees