Store Manager in Training Center City

GNC • Paterson, NJ

437d • $37,440 - $41,600

About The Position

The Store Manager in Training at GNC is responsible for learning the overall operations of a retail store under the guidance of a Store Manager or District Manager. This role focuses on gaining proficiency in managerial responsibilities, financial processes, and customer service, with the goal of preparing for a Store Manager position within a 90-day timeframe. The position emphasizes community engagement, team leadership, and adherence to company policies while ensuring an exceptional customer experience.

Requirements

• Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience.
• 2+ years of retail sales experience and prior management/supervisory experience preferred.
• High degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills.
• Strong verbal and written communication skills.
• Ability to develop and maintain collaborative relationships with peers and colleagues.
• Ability to work well autonomously and within a team in a fast-paced environment.
• Self-motivated with critical attention to detail and deadlines.
• Ability to add, subtract, multiply, and divide in all units of measure.

Nice To Haves

• Experience in health and wellness retail environment.
• Knowledge of inventory management systems.

Responsibilities

• Facilitates an exceptional customer service experience through all channels of interaction by following GNC's prescribed selling methods.
• Drives GNC's loyalty programs and incentives for successful engagement of customers.
• Monitors best sellers, identifies product demand, and updates Store Manager regarding trends.
• Facilitates community engagement and client loyalty through innovative and creative outreach.
• Reads all merchandising bulletins to understand product assortment and answer product questions based on Company approved information.
• Supervises and leads store team under Store Manager guidance; communicates sales targets and drives team performance.
• Reviews all training resources and completes assigned modules to understand product assortment and answer product questions based on Company approved information.
• Ensures company assets are protected and not exposed to risks and conflicts of interest.
• Partners with Store Manager to handle escalated customer service issues; supports Store Manager in monitoring store's Loss Prevention activities.
• Keeps store clean and uncluttered.
• Performs all register operations and completes all daily register and store open/close functions and bank deposits according to GNC policies and procedures.
• Learns to independently lead staffing and training initiatives.
• Manages work schedules within established budgets for optimal store coverage.
• Hires, trains, and disciplines employees.
• Implements planograms and the Visual Playbook in an accurate and timely manner.
• Manages store inventory within GNC guidelines: receives, checks, and shelves all merchandise orders.
• Adheres to GNC's quality control program for stock rotation and maintenance problems.
• Ensures total compliance for all store operations policies.

Benefits

• Access to GNC Health Program (virtual health services).
• Competitive rate of pay.
• Employee discount.
• Eligibility to participate in the Store Commission Program and Operational Incentive Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED