TD Bank-posted about 1 year ago
$74,880 - $112,320/Yr
Full-time • Mid Level
Montville, NJ
5,001-10,000 employees
Credit Intermediation and Related Activities

The Store Manager I at TD Bank is responsible for developing and leading a store portfolio to enhance the growth and profitability of the Consumer Business. This role involves managing deposits, loans, and expenses while ensuring a legendary experience for both employees and customers. The Store Manager will coach and motivate the store team, deepen customer relationships, and ensure that customer needs are met through appropriate referrals to specialists.

  • Develop and lead the store portfolio to achieve growth and profitability.
  • Manage a small store and team, focusing on employee performance and development.
  • Oversee store operations, ensuring compliance with banking policies and procedures.
  • Act as the highest point of escalation for customer issues and internal inquiries.
  • Originate loan applications and conduct loan closings, maintaining NMLS registration.
  • Promote the bank's presence in the community through engagement in local initiatives.
  • Create store-specific strategies to drive business growth and customer relationships.
  • Manage the store budget to meet revenue and expense objectives.
  • Lead and develop a high-performing team to deliver exceptional customer service.
  • Undergraduate degree or equivalent experience.
  • 3+ years of relevant experience in retail, customer service, or financial services.
  • 1+ years of leadership and coaching experience.
  • Strong business development skills and ability to implement strategies.
  • Knowledge of bank product lines and store operations.
  • Proficient in Microsoft Office suite.
  • Excellent verbal and written communication skills.
  • Strong financial analysis and presentation skills.
  • Small Business and Consumer lending experience preferred.
  • Notary License preferred.
  • Competitive salary range of $36.00 - $54.00 USD per hour.
  • Opportunities for career development and skill enhancement.
  • Health and well-being benefits, including paid time off and banking discounts.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service