Store Manager- Full-time-Idlewild

Goodwill Industries of the Southern Piedmont • Stallings, NC

130d • $60,000 - $65,700

About The Position

The position involves managing, leading, and operating a retail store and donation center. The individual will ensure compliance with established policies and procedures, direct activities for optimal financial performance, manage sales and production, control expenses, handle personnel issues, and oversee accounting and merchandising. The role includes interviewing, hiring, and onboarding new employees, ensuring staff training and development, supervising staff, coordinating shipments, confirming daily sales reports, and maintaining a positive work environment. The position also requires resolving customer issues, implementing seasonal plans, and reporting security concerns. Additionally, the individual will perform supervisory responsibilities in accordance with agency policies and may take on additional responsibilities as assigned.

Requirements

• Bachelor’s degree in Business or related field or equivalent experience.
• Three years of retail management experience as a Store Manager or equivalent combination of education and experience.
• Valid Driver's License (Class C), car insurance, and reliable automobile.

Responsibilities

• Ensures compliance with all established Agency policies, procedures and practices.
• Directs activities for retail store to ensure satisfactory financial support by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention and development of staff.
• Interviews, hires, and completes onboarding process for all new hires.
• Ensures all employees are trained and developed in their job position and attend all required orientations and classes.
• Supervise staff and fulfill staffing and scheduling needs for regular hours and special events.
• Coordinates shipments and adjusts to ensure adequate product for sales goals.
• Confirms daily sales reports and cash receipts; ensures daily deposits and report submissions as required.
• Motivates a positive work environment for the sales team through communication and established incentives.
• Resolves customer issues to maintain satisfaction and create a positive shopping environment.
• Ensures merchandise is priced according to established guidelines.
• Implements seasonal plans, floor sets, store signage, and sales promotions.
• Reports known or suspected security and theft problems to Loss Prevention.
• Works with Workforce Development Services to ensure service programs are functioning properly at store level.

Benefits

• Starting salary of $60,000-65,700 dependent upon experience.
• Annual merit increases and production bonuses.
• Career development and skill training classes at no cost.
• Generous team member discount.
• Medical, dental, and vision insurance for full-time team members.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees