Store Manager - Electronics Repair

Batteries Plus • Lancaster, PA

285d • $60,000 - $70,000

About The Position

The Store Manager is a key leadership role responsible for driving customer satisfaction, sales growth, and team development. You will set the standard for customer service while training and guiding your team toward excellence. Alongside managing operations, you will oversee and perform tech repair services, ensuring every customer has a seamless and positive experience. To succeed, you'll excel in sales and operations, master our products and services, and motivate your team by living our mission and values.

Requirements

• High school diploma or equivalent.
• Strong communication skills, both oral and written.
• Proficiency in Microsoft Office and adaptability to new technology.
• Analytical and problem-solving skills with the ability to manage multiple tasks.
• Basic knowledge of accounting procedures and financial statements.
• Valid driver's license with a clean driving record.
• Flexible schedule, including weekends as needed, averaging 45 hours per week.
• Ability to work with small components and lift up to 50 lbs to eye level.
• 3-5 years of retail management experience, preferably in durable goods.

Nice To Haves

• Advanced degree in business or retail management.
• Technical aptitude and basic understanding of electronics.
• Experience in commercial sales.
• Prior leadership experience.

Responsibilities

• Lead the sales team to deliver exceptional service from start to finish.
• Provide outstanding service to walk-in commercial customers.
• Develop and guide sales and technician specialists while managing schedules and labor efficiency.
• Monitor retail and individual sales performance to meet or exceed goals.
• Oversee receiving, stocking, merchandising, and inventory management.
• Ensure accurate completion of inventory counts, transfers, and returns.
• Master our repair services and ensure your team meets company standards.

Benefits

• Medical, dental, and vision insurance.
• 3 weeks of paid vacation.
• Paid holidays.
• On-the-job training with company-funded certifications.
• 401(k) with matching and financial planning support.
• Life and short-term disability insurance.
• Employee discounts.
• Recognition and reward programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED