Store Loss Prevention Specialist (SPS)

Ross Stores • Murfreesboro, TN

404d • $30,160 - $30,160

About The Position

The Store Protection Specialist (SPS) at Ross Dress For Less is responsible for providing a visible presence at store entrances and exits to mitigate theft and fraud while maintaining a safe environment for both associates and customers. This role involves greeting customers, monitoring for suspicious behavior, and collaborating with store leadership to ensure compliance with Loss Prevention directives.

Requirements

• High School diploma or equivalent education.
• Demonstrated ability to work effectively both independently and within a team in a fast-paced environment.
• Strong written and oral communication skills.
• Demonstrated ability to build and maintain working relationships with associates at all levels of the organization.
• Excellent customer service skills.
• Demonstrated ability to effectively problem solve.
• Must comply with all applicable federal and state laws and regulations for security positions.

Nice To Haves

• Retail experience or similar training.
• Loss Prevention/security work experience and/or training in a retail setting.
• Possession or ability to obtain a valid security guard registration card.

Responsibilities

• Monitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.
• Gather theft indicators and use internal and external intelligence to positively impact shortage trends.
• Effectively communicate with store leadership and members of the Loss Prevention team.
• Provide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issues.
• Assist store leadership to maintain a safe and secure environment for associates and customers.
• Increase associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.
• Observe and provide feedback on proper checkout procedures for customers and associates.
• Provide excellent customer service by greeting customers and answering questions.
• Regular involvement with internal and external triad partners.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule
• Life insurance
• Referral program
• Retirement plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED