Store Leader - Steamboat Springs

Faherty BrandSteamboat Springs, CO
2d$75,000 - $90,000Onsite

About The Position

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

Requirements

  • Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
  • Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
  • Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals.
  • Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
  • Demonstrated ability to build dynamic, high performing teams that align with company goals and values and are reflective of the communities we serve.
  • Strong communication skills with the ability to effectively communicate across all levels of the organization.
  • Ability to critically assess and coach team member performance to improve and optimize store output.
  • Possess an understanding of the local market to ensure the store is tailored to drive customer loyalty and sales.
  • Passionate about building a brand with purpose and demonstrating advocacy through business.

Responsibilities

  • Lead by example: use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
  • Process in-store sales, returns and exchanges.
  • Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
  • Analyze key business metrics to identify performance improvement opportunities.
  • Utilize business tools as well as personal insight to drive results.
  • Accountable for store results.
  • Plan & execute in-store events in partnership with leadership team.
  • Develop and maintain presence within local community.
  • In-Store Fulfillment - Customer orders that need to be picked, packed, and shipped from a store.
  • Receive Inventory - Receive scheduled shipment of products to a store.
  • Cycle Counts - Perform inventory audits and discover any inventory discrepancies.
  • Transfers - Transfer inventory from one store to another or Warehouse.
  • Perform Adjustments - Adjust stock on hand at your store for various reasons.
  • Execute regularly scheduled store Inventories.
  • Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
  • Create a disciplined culture that is focused on operational excellence.
  • Ensure timely execution of company directives & initiatives.
  • Utilize available resources consistently and effectively.
  • Collaborate with Leadership Team for monthly supply orders.
  • Enact solution-oriented change through personal observations and Leadership Team feedback.
  • Ensure updates requested by the Visual Team are made through planning and delegation with the team.
  • Translate and implement company directives to create engaging floor spaces.
  • Guide store team on a weekly basis to showcase merchandising updates.
  • Maintain a neat and well-organized space to ensure seamless merchandise flow.
  • Represent and reinforce the brand in a positive manner through strong visual presentation.
  • Partner with the team daily to ensure the floor is fully restocked based on sell-through.
  • Work in tandem with the Visual Team to maximize real estate, driving sales growth.
  • Manage window and marketing updates.
  • Sets clear goals and fosters a positive and rewarding store environment embodying our core value of Spreading Good Vibes.
  • Champion high standards that empowers others to excel within the store & company at large.
  • Recognize and highlight individual & team performance.
  • Communicates effectively.
  • Collaborates & builds trust.
  • Understands when to take action and when to escalate.
  • Embodies servant leadership.
  • Drive and uphold our epic people-centric selling strategies & cultures.
  • Partner with store team to ensure opportunities for success are being addressed through timely touch bases.
  • Create enthusiasm, passion, and a desire to excel within the store and company.
  • Assess strengths & developmental opportunities of team.
  • Provide timely and actionable coaching & feedback.
  • Manages conflict through thoughtful communication and partnership.
  • Drive sales through effective scheduling protecting peak hours while staying within allotted hours.
  • Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.
  • Build a strong internal bench in order to keep the store appropriately staffed.
  • Available when we are open for business, including nights, weekends, and holidays.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Benefits

  • Health benefits
  • 401(K) Plan with company match
  • Incentives Program
  • Commuter Options/Benefits
  • Generous employee discount
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