Store Leader

Range USA•Greenwood, IN

21h

About The Position

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission. POSITION DESCRIPTION: Position Title: Store Leader Reports To: District Leader Classification: Full-Time/Exempt/Salaried POSITION OVERVIEW: The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence. JOB DESCRIPTION: We’re looking for a leader who excels in: Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitability Customer Experience Excellence – leads thru example and coaching to excellence People Development – Coaches, trains, and builds high-performing teams Operational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standards Safety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policies Sales & Performance Management: Drive personal and store revenue, memberships, and key performance indicators (KPIs) Monitor individual and team sales performance; coach to improve results Utilize reporting and financial insights to guide business decisions Promote a strong sales culture focused on customer needs and education Leadership & Team Development: Oversee the recruiting, training, and development of a high-performing team of store associates and leaders Provide ongoing coaching, feedback, and performance management Ensure clear roles, expectations, and accountability across the team Operations & Execution: Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experience Oversee scheduling to align labor with business demand Validate store standards including merchandising, pricing, and cleanliness Validate accuracy in inventory management and reporting when ASL not present Safety & Compliance: Validate full compliance with ATF regulations and internal policies Validation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standards Communication & Collaboration: Partner with District Leaders and Support Center teams to drive store performance Identify and resolve operational or customer experience challenges DESIRED SKILLS & EXPERIENCE: Possess the following core values: Curious Passionate Do It Right Service 3+ years of retail management experience required Leadership of 10 or more associates in a retail environment Strong leadership, communication, and coaching skills Proven ability to drive sales and operational performance Experience with POS systems, inventory tools, and Microsoft Office Flexible availability, including nights, weekends, and holidays EMPLOYEE BENEFITS: Medical, Dental, Vision Health Insurance Free Elite Membership (Unlimited Shooting) Industry Leading Online and Store Discounts Free Classes Ability to Utilize Manufacturer Programs No firearm experience needed: We Offer Paid Training PHYSICAL DEMANDS: Extended periods of standing Ability to lift and/or push up to 50 lbs. regularly Ability to work at heights up to 10 feet NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed. Qualifications

Requirements

Possess the following core values: Curious Passionate Do It Right Service
3+ years of retail management experience required
Leadership of 10 or more associates in a retail environment
Strong leadership, communication, and coaching skills
Proven ability to drive sales and operational performance
Experience with POS systems, inventory tools, and Microsoft Office
Flexible availability, including nights, weekends, and holidays

Responsibilities

Responsible for overall store performance
Leading a team of associates to deliver the Range USA experience
Oversees sales execution both personal and store
Team development
Operational efficiency
Regulatory compliance
Fostering a culture of safety, accountability, and service excellence
Drive personal and store revenue, memberships, and key performance indicators (KPIs)
Monitor individual and team sales performance; coach to improve results
Utilize reporting and financial insights to guide business decisions
Promote a strong sales culture focused on customer needs and education
Oversee the recruiting, training, and development of a high-performing team of store associates and leaders
Provide ongoing coaching, feedback, and performance management
Ensure clear roles, expectations, and accountability across the team
Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experience
Oversee scheduling to align labor with business demand
Validate store standards including merchandising, pricing, and cleanliness
Validate accuracy in inventory management and reporting when ASL not present
Validate full compliance with ATF regulations and internal policies
Validation of OSHA, EPA, and local regulatory compliance, including lead safety
Enforce all firearm safety protocols and range safety standards
Partner with District Leaders and Support Center teams to drive store performance
Identify and resolve operational or customer experience challenges