Store Leader - Walnut Street

Faherty Brand•Philadelphia, PA

14h•Onsite

About The Position

The Store Leader partners with other members of the leadership team to ensure timely follow-through and execution of company directives and standards. This role involves advanced planning, time management, team development, and delegation to create an inclusive environment that embodies Faherty Brand values and culture. The Store Leader provides actionable feedback to maintain a positive atmosphere, inclusion, and compliance, driving individual and team performance. They are also responsible for ensuring a positive brand representation by utilizing business tools and market-specific insights to maximize results in the four key areas: People, Sales, Visual Merchandising, and Operations.

Requirements

Multiple years leadership experience in a similar scope.
Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals.
Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
Demonstrated ability to build dynamic, high performing teams that align with company goals and values and are reflective of the communities we serve.
Strong communication skills with the ability to effectively communicate across all levels of the organization.
Ability to critically assess and coach team member performance to improve and optimize store output.
Possess an understanding of the local market to ensure the store is tailored to drive customer loyalty and sales.
Passionate about building a brand with purpose and demonstrating advocacy through business.

Nice To Haves

Hi-growth direct to consumer retail brands preferred.

Responsibilities

Lead by example: use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
Process in-store sales, returns and exchanges.
Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
Analyze key business metrics to identify performance improvement opportunities.
Utilize business tools as well as personal insight to drive results.
Accountable for store results.
Plan & execute in-store events in partnership with leadership team.
Develop and maintain presence within local community.
Oversee the Lifecycle of Product including In-Store Fulfillment, Receive Inventory, Cycle Counts, Transfers, Perform Adjustments, and Execute regularly scheduled store Inventories.
Oversee Operational Excellence including Cash Management, creating a disciplined culture focused on operational excellence, ensuring timely execution of company directives & initiatives, utilizing available resources consistently and effectively, collaborating with Leadership Team for monthly supply orders, and enacting solution-oriented change through personal observations and Leadership Team feedback.
Manage Floorsets by ensuring updates requested by the Visual Team are made through planning and delegation with the team, translating and implementing company directives to create engaging floor spaces, and guiding the store team on a weekly basis to showcase merchandising updates.
Drive Visual Standards by maintaining a neat and well-organized space to ensure seamless merchandise flow, representing and reinforcing the brand in a positive manner through strong visual presentation, partnering with the team daily to ensure the floor is fully restocked based on sell-through, working in tandem with the Visual Team to maximize real estate, driving sales growth, and managing window and marketing updates.
Drive Vision and Purpose by setting clear goals and fostering a positive and rewarding store environment, championing high standards that empower others to excel, recognizing and highlighting individual & team performance, communicating effectively, collaborating & building trust, and understanding when to take action and when to escalate.
Build and Develop Engaging Teams by embodying servant leadership, driving and upholding people-centric selling strategies & cultures, partnering with the store team to ensure opportunities for success are being addressed through timely touch bases, creating enthusiasm, passion, and a desire to excel, assessing strengths & developmental opportunities of the team, providing timely and actionable coaching & feedback, managing conflict through thoughtful communication and partnership, driving sales through effective scheduling protecting peak hours while staying within allotted hours, sourcing, recruiting, and onboarding a diverse community of folks, and building a strong internal bench to keep the store appropriately staffed.