Store Lead (Full Time)

Grocery Outlet Career • Virginia Beach, VA

9d

About The Position

The Store Lead is a critical position responsible for creating a welcoming environment and ensuring the store (or assigned department) operates at the highest standard of quality and service. Whether overseeing the Front End or a Fresh Department, you are the bridge between store management and the team. The ideal candidate acts as a role model who enjoys interacting with people, works well under pressure, balances management support duties with hands-on work, and maintains a positive, can-do attitude. You will be responsible for inventory control, merchandising, team support, and delivering the customer service our shoppers expect. This role reports to the Store Manager.

Requirements

• High school diploma, GED, or equivalent preferred.
• Previous grocery or retail experience required.
• 2–5 years preferred.
• Flexible schedule to meet business needs.
• Ability to work in harmony with others as a team member and leader.
• Ability to interpret, understand, and follow instructions.
• Ability to deliver friendly, courteous, prompt customer service.
• Excellent verbal, written, and listening communication skills.
• Ability to interact with customers, associates, truck drivers, and vendors, all with a smile.
• Ability to work in stressful situations with the public and management.

Nice To Haves

• Prior bookkeeping or perishable experience is a plus.
• Forklift or pallet jack experience preferred.

Responsibilities

• Leadership & Team Development Task direction and support
• Workflow Management
• Policy Enforcement
• Sales & Margin
• Customer Engagement
• Problem Resolution
• Pricing Execution & Shrink Controls
• Inventory Management
• Receiving & Logistics
• Stocking & Rotation
• Store Conditions
• Merchandising
• Cashier Support
• Office Duties
• Equipment Operation
• Maintain clean work environment.
• Ensure documentation is completed (cleaning logs, temp logs).
• Follow food safety/handling procedures, safety and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees