Store Lead (Non-Complex)

Walmart • Pineville, MO

297d • $80,000 - $100,000

About The Position

The position involves directing and guiding management and hourly associates on customer service techniques, ensuring customer needs and complaints are resolved within company guidelines. The role also includes driving financial performance by managing budgeted sales, wages, and expenses, and creating plans to improve financial outcomes. Additionally, the position requires participation in community outreach programs and maintaining relationships with community members. The individual will oversee facility operations, ensuring service levels, merchandise presentation, and safety standards are met. The role includes supervising and developing associates, driving business plans, and promoting company policies and values.

Requirements

• 1 year's general management experience including financial accountability.
• 2 years of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates; OR 2 years' general work experience and 1 year's experience supervising 10 associates.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• General work experience supervising 20 or more direct reports.

Responsibilities

• Direct and guide management and hourly associates on customer service approaches.
• Drive and ensure financial performance of the facility by managing budgeted sales and expenses.
• Participate in community outreach programs and maintain relationships with community members.
• Direct facility operations by setting standards for service levels and merchandise presentation.
• Provide supervision and development opportunities for associates.
• Drive execution of business plans and projects by identifying needs and removing obstacles.
• Promote and support company policies, procedures, and values.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: General Merchandise Retailers
• Education Level: Associate degree