Store Innovation Manager

Domino's Corporate•Ann Arbor, MI

16h

About The Position

The Store Innovation Manager is responsible for working with the Store Innovation Team on ideating, trialing and implementing innovations of varying complexity for the Domino’s system. This role will work with other innovations groups, representing the voice of Operations as subject matter expert, assuring projects are designed for maximum field adoption and system benefit, while staying true to the Store Innovation mission.

Requirements

Bachelor’s degree in Business Administration, Marketing, Engineering, Technology, or other related field
5+ years of professional working experience in a related industry
Proven operations knowledge or demonstrated desire to build operations knowledge by spending extended time in stores
Strong oral and written communication skills, including presenting and public speaking
Strong organizational and project management skills
Ability to travel up 20% of the time, including limited extended trips during the piloting phase of projects

Nice To Haves

Successfully build trusting relationships and cultivate collaborative partnerships with internal stakeholders and Franchisees across the brand
Effective facilitator, communicator, and storyteller
The ability to establish instant rapport, ask great questions, and listen to various stakeholders
Has a bias for action and getting results
Has a future-orientation and entrepreneurial mindset, who thinks about the future and “what could be”, with interests in business or design thinking
A strategic mindset, be forward thinking and comfortable applying structure to ambiguous and futuristic concepts
Highly adaptive and flexible work style to adjust project initiatives relative to changes in corporate priorities
Comfortable with ambiguity and pivoting priorities
Resourceful - leverages network, internal and external resources to inform and educate the project
Analytical - grasps complex concepts and synthesizes unstructured data to summarize effectively and drive key decisions

Responsibilities

Lead Innovation projects from Ideation to General Availability
Execute Store Innovations projects utilizing the Stage Gate process
Manage the innovation process to analyze opportunity areas with key stakeholders and franchisees, seeking win win situations that balance our customer and team member needs.
Execute the long-term strategies and objectives for DomOS, supporting the company’s vision and purpose
Work cross-functionally to balance project scope, cost and timelines while upholding the Innovation mission and exhibiting Innovation values
Facilitate cross-functional work with key counterparts across Procurement, Technology, A&I, Safety & Security, Operations, Marketing Training and other divisions
Support the team in the optimization of the stage gate process through a cycle of continuous refinement
Partner with key business stakeholders to ensure timely completion of all projects and priorities throughout each phase in the Innovation life cycle
Stay abreast of consumer/operations trends and new technologies
Serve as a strategic liaison between Innovation, Operations, Technology, and other functional partners to ensure new products, processes, and technologies are designed with operational feasibility and store impact in mind.
Lead and/or support cross-functional project teams through all stages of the innovation lifecycle - from discovery and planning through pilot execution, evaluation, and system-wide scaling.
Apply project management discipline to define scope, timelines, and success metrics, ensuring alignment across stakeholders and clear visibility into milestones, risks, and dependencies.
Consult on the operational impact of initiatives led by other departments, providing data-driven insights and recommendations that improve store-level execution and adoption.
Contribute to the operational conversation at the brand level by representing the voice of the store and championing solutions that enhance efficiency, consistency, and team member experience.
Collaborate with cross-functional teams to define product requirements and success metrics for innovation initiatives.
Translate operational insights into actionable product features and enhancements that improve store performance and customer experience.
Own the product lifecycle for assigned innovations - from concept through pilot, launch, and post-launch optimization.
Prioritize product features and roadmap decisions based on data, feedback, and strategic impact.
Monitor product performance and adoption metrics, using insights to inform future iterations and enhancements.