Store-in-Store Manager

T-Mobile • Chico, CA

1d

About The Position

This role is essential for managing retail operations within partner locations to deliver a consistent customer experience and drive sales performance. It involves leading a sales team to engage customers, provide product education, and recommend solutions that meet customer needs. The role requires maintaining operational standards, managing team development, and fostering partnerships with store-in-store partners. Success is measured by customer satisfaction, sales growth, team performance, and adherence to operational procedures. The work impacts the organization by enhancing customer loyalty, increasing revenue, and strengthening partner relationships in a dynamic retail environment.

Requirements

• High School Diploma/GED (Required)
• 2-4 years - Management experience in retail sales
• 2-4 years - Sales & sales management experience
• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
• Customer Service (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management
• Manage store operations including opening/closing procedures, expense control, and compliance with corporate standards
• Drive customer satisfaction by ensuring knowledgeable, solution-focused interactions and effective use of digital tools
• Build and maintain strong partnerships with store-in-store partner leadership and adjacent sales teams to support mutual success
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees