Store Host

Connected Careers Page•Stockton, CA

2d•$18•Onsite

About The Position

The Store Host is responsible for granting or denying access to the Connected Retail stores, while providing basic customer service skills such as greet the customers, opening and closing the door for each customer, and create a welcoming environment. The Store Host is also responsible for aiding when customer situations need to be deescalated, and partnering with onsite Security, Management, and/or contacting local authorities when needed. They will also help as safety escorts for employees and customers to and from their vehicles as needed. In certain locations, the Store Host will also act in the capacity of the Parking Lot Attendant and may perform duties of a Parking Lot Attendant directing traffic during peak periods of business. The Store Host is constantly alert and aware of their surroundings and the general ongoings of the facility and will observe and report any suspicious activities through the proper channels.

Requirements

Must be 21+ years old
Work a part time schedule reflective of availability established at the time of hire, with the ability to increase/decrease hours based on business needs which may include weekends and/or holidays.
must be available to work Friday, Saturday and Sunday
Shift times vary between the hours of 8am - 10pm
Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
Must be capable of lifting up to 50 lbs., with or without assistance
Ability to climb, push, pull, stoop, grasp, walk, sit, stand, bend and reach for the duration of shift
Requires manual dexterity to operate job related equipment
Requires normal hearing range

Responsibilities

Create a customer friendly environment by greeting and welcoming customers and vendors in a friendly and courteous manner
Assist in de-escalating situations in which customers are unhappy with current circumstances and provide customer soft skills to change behaviors. Partner with Management and Security if situations continue to escalate and further actions need to be taken.
Grant and/or denying access to the facility by checking IDs and ensure all customers have proper government issued IDs and are of legal age
Kindly refuse entry to intoxicated and disruptive persons
Provide safety escort of employees and customers to and from their vehicles as needed
Provide additional assistance to disabled and/or handicapped customers as needed or requested
Observe and report any suspicious or unlawful activities to Management, onsite Security and/or contact local law enforcement
Protect the company’s assets relative to theft, assault, and fire hazards
Occasionally assist management and/or onsite Security to complete incident reports as needed
Check in delivery vendors and provide direction for delivery
Ensure all visitors to the store are signed into the visitor log as required by the State Regulatory Compliance
Contact law enforcement agency when the situation absolutely calls for it