Store Hiring and Training Lead (In-store fast paced environment) --Kentucky
About The Position
The Training & Hiring Lead (TNT) is a hands-on, in-store role responsible for hiring, onboarding, training, and developing Domino’s drivers and CSRs. This position works directly inside the stores — coaching on the floor, leading training sessions, and partnering with store leadership to build strong, fully staffed teams. This is an active, people-focused role — not a desk position. What You’ll Do Recruit and interview drivers and CSR candidates Lead in-store onboarding and paperwork completion Train new team members on systems, service standards, and store operations Coach and develop team members on the floor Partner with GMs and DMs to ensure stores stay fully staffed Follow up with new hires to ensure engagement and retention Maintain training records and onboarding documentation Support store operations as needed, including one weekend day What Success Looks Like Stores are fully staffed with trained, confident team members New hires are set up for success from Day 1 Turnover decreases because training and follow-up are strong Store leaders feel supported in developing their teams Qualifications What We’re Looking For We’re looking for someone who loves building teams, developing people, and making an immediate impact inside the store. The ideal candidate is energetic, people-focused, and thrives in a fast-paced environment.
Requirements
- Must be available from approximately 10am-10pm
- Valid driver’s license with at least one year of safe driving history, current auto insurance, and reliable transportation required
- Ability to travel between multiple store locations
- Strong communication and relationship-building skills
- Highly organized with strong attention to detail
- Self-motivated and able to take initiative without constant direction
- Positive, upbeat attitude with a passion for developing others
- Comfortable multitasking in a fast-paced environment
- Ability to assess individual development needs and follow through with coaching plans
- Must enjoy being on the floor, interacting with team members, and leading by example — this is not a desk-based position
Nice To Haves
- Associate’s degree preferred (or equivalent work experience)
- 1–2 years of experience in training, coaching, onboarding, shift leadership, or team development
Responsibilities
- Recruit and interview drivers and CSR candidates
- Lead in-store onboarding and paperwork completion
- Train new team members on systems, service standards, and store operations
- Coach and develop team members on the floor
- Partner with GMs and DMs to ensure stores stay fully staffed
- Follow up with new hires to ensure engagement and retention
- Maintain training records and onboarding documentation
- Support store operations as needed, including one weekend day
Benefits
- Training provided
- An American Express card is provided for fuel and oil changes
- Flexible scheduling based on store needs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
