Store Hardlines Manager #250 - Helotes - San Antonio, TX

Academy Sports + Outdoors

116d

About The Position

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Hardlines Sales Manager position is responsible for the overall management and execution of operational excellence for the entire store, with additional specific focus on supervision and management of team members in Hardlines Sales (which include Camping, Fishing & Hunting, Outdoor, Firearms, and Team Sports). It directs and coordinates activities through subordinate team leads and other team members. It is a leadership position and is expected to effectively drive the overall performance of the store through the effective supervision, communication and coordination of the team members. Through this important work, the Hardlines Sales Manager leads the team and drives the goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose.

Requirements

• Bachelor’s degree in related field preferred.
• At least three years of relevant work experience required.
• Demonstrated success in leading overall departments of up to 40 people.
• Exceptional supervisory and management skills.
• Ability to effectively coach department members on store policies, protocols and expectations.
• Excellent customer service orientation.
• Effective problem solving and communication with customers and team members.
• Strong business acumen with an understanding of business implications of decisions.
• Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products.
• Proficiently uses basic mathematical computations.

Nice To Haves

• Experience in retail management.
• Knowledge of market and competition.
• Experience with firearms sales and compliance.

Responsibilities

• Overall management responsibility for the execution and operational excellence of the entire store.
• Management responsibility for Hardlines Sales and actively participates in personnel decisions of team members, including employee selection, training, discipline, termination and development.
• Provides departmental direction to the Hardlines Sales team and daily supervisory oversight to Team Leads and team members to ensure exceptional customer service.
• Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store.
• Manages workforce productivity, efficiency and process improvement projects and initiatives.
• Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures.
• Ensures the completion of departmental zoning and adherence to department, store and Company standards.
• Responsible for supervising the execution of various assignments as delegated by the Store Director.
• Actively participates in floor walks with Regional Vice President, District Manager, and Store Director.
• Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks.
• Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.

Benefits

• Equal Employment Opportunity.
• Workplace environment that values hard work, commitment, and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees