Store Fulfillment Planner - Program Manager 2 - Seattle

Nordstrom•Seattle, WA

10h•$92,000 - $155,000

About The Position

Nordstrom is committed to being the leader in Omnichannel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers Feel Good and Look Their Best. The Store Fulfillment Planner will be a critical new member of the Operations Planning team, owning the monthly and weekly cadence s of plan ning of Nordstrom and Rack Store Digital Fulfillment volumes. This role will work closely with the Fulfillment Planning Manager and own setting Store Fulfillment volumes at the Store /day leve l to inform Store L abor planning. Close partnership with Store Fulfillment Operations and Store HR functions will be critical for setting , improving , and operationalizing plans. Store Fulfillment volumes will also be translated to relevant transportation grains to inform Final Mile pla n s. Th is role will require strong data analytics skills , a pragmatic attitude, and comfort in driving decisions . As a net new role, you will be responsible for establishing new routines and relationships to achieve planning outcomes. The Store Fulfillment Planner is expected to bala nce on-going planning activities with one-off analysis and recommendations to support operational decision s. Strong verbal and written communication skills are essential. This role will require directly driving analysis as well as shaping the efforts of partner teams (e.g., Product, Data Science , Inventory ) to achieve impactful business outcomes. The ideal candidate for this role has prior experience in Demand, Fulfillment, or Store Labor Planning in the Retail industry , as well as exp osure to the implementation of new planning platforms. A day in the life… Analyze prior week/day plan variance to identify root cause s and determine planning actions Meet with stakeholders to understand business levers (e.g., Sales trends, Store XYZ thresholds, Store Closures, etc .) Adjust and improve models to inform planning assumptions and variance analysis Provide user requirements and feedback to Product Management partners Support weekly business rhythms for Operation s executive leadership Execute ad-hoc analysis using Excel and SQL to resolve planning risks or shape immediate decisions Support the creation of key deliverables (Weekl y, Monthly, Quarterly Business Reviews ) Establish and execute against quarterly priorities to drive improved planning outcomes

Requirements

5 + years of planning or analytics experience
Advanced Excel and basic to intermediate SQL skills to support daily planning activities
Ability to manage disparate priorities and coordinate various stakeholders to drive action
Strong communication skills and comfort in engaging with business leaders

Nice To Haves

E xperience in Store Allocation, Retail S upply C hain , or S upply C hain P lanning is prefe rred

Responsibilities

Analyze prior week/day plan variance to identify root cause s and determine planning actions
Meet with stakeholders to understand business levers (e.g., Sales trends, Store XYZ thresholds, Store Closures, etc .)
Adjust and improve models to inform planning assumptions and variance analysis
Provide user requirements and feedback to Product Management partners
Support weekly business rhythms for Operation s executive leadership
Execute ad-hoc analysis using Excel and SQL to resolve planning risks or shape immediate decisions
Support the creation of key deliverables (Weekl y, Monthly, Quarterly Business Reviews )
Establish and execute against quarterly priorities to drive improved planning outcomes

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

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