Store Facilities Maintenance Coordinator

Dollar Tree•Chesapeake, VA

1d•Onsite

About The Position

Store Facilities Maintenance Coordinator Your strong customer service skills, organizational abilities, and calm approach to problem-solving make you a great fit for our Facilities Maintenance Coordinator position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table. About Your Role: As a Store Facilities Maintenance Coordinator at Dollar Tree’s corporate office, you’ll serve as a key support partner for store operations by coordinating maintenance and repair activities across assigned states. You’ll respond to facility-related needs and emergencies, manage work orders, and collaborate with vendors and internal teams to ensure repairs are completed efficiently, cost-effectively, and with minimal disruption to store operations.

Requirements

Strong interpersonal skills with the ability to collaborate effectively in a team environment
Excellent customer service, problem-solving, and conflict-resolution skills
Strong verbal and written communication abilities, with typing proficiency of at least 34 words per minute
Proficient with Microsoft Office products and email communication, including attachments
Flexibility to work evenings and weekends on an as-needed basis

Nice To Haves

College degree or equivalent work experience
Experience in facilities maintenance, property management, or call center environments

Responsibilities

Coordinate maintenance and repair issues for stores in assigned states
Respond to and manage building emergencies, including fires, floods, power outages, weather-related hazards, and plumbing or spill incidents
Assist department leadership with daily facility updates and operational needs as requested
Handle routine inquiries related to basic facility needs by fielding incoming phone calls and emails
Create, assign, and track work orders for technicians, subcontractors, and service providers
Prioritize requests and maintain accurate call history and service records using internal Computerized Maintenance Management Systems (CMMS)
Provide status updates and reporting on open and closed work orders, following up as needed with service providers
Maintain current and accurate facility data for each store within assigned states
Develop and maintain relationships with vendors to ensure quality service and competitive pricing
Monitor repair and maintenance expenditures within assigned spending limits, up to $3,000
Review facility-related invoices and facilitate timely approval through the payment process
Administer certified business letters or facsimiles to landlords as required