Store Facilities Maint Coord

Dollar Tree • Chesapeake, VA

95d

About The Position

The Facilities Maintenance Coordinator is responsible for coordinating all maintenance and repair issues for stores in assigned states. This role involves responding to and managing building emergencies such as fires, floods, power outages, weather-related hazards, liquid spills, plumbing issues, or incident clean-up. The coordinator will assist department managers with daily facility changes or needs as requested and handle routine inquiries on basic facility needs, fielding phone calls and emails for maintenance requests. Additionally, the coordinator will prioritize requests and maintain an accurate database of call history information for stores within assigned states using internal Computerized Maintenance Management Systems (CMMS). Building relationships with vendors to ensure the best pricing and service to the stores is also a key responsibility.

Requirements

• Must have strong interpersonal skills and ability to work in a team environment.
• Excellent Customer Service and problem-solving skills.
• Strong verbal and written communication skills, Type 34 wpm.
• Computer literate in Microsoft products; Email literate (send, receive, attach documents).
• After-hours 'on call' phone rotation required.
• Must be flexible to work evenings and weekends on a rotating shift schedule.

Nice To Haves

• College degree or equivalent experience.
• Facilities Maintenance, Property Management and/or Call Center experience is a plus.

Responsibilities

• Review facility related invoices and facilitate the approval process up to payment within specified deadlines.
• Create and assign work orders to multiple technicians, subcontractors, and service providers in assigned states.
• Provide reports on open and closed work orders and check status with the appropriate technician or service provider.
• Monitor expenditures on repair services for each store within assigned spending limits, up to $1500.
• Maintain accurate/current information in the database for each store in assigned states.
• Administer certified business letters or facsimiles to Landlords as needed.

Benefits

• Health and wellness programs and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees