Store Environment Team Member

Michaels Stores•Little Rock, AR

22h•Onsite

About The Position

The Store Environment Team Member is responsible for maintaining a high standard of overall look and feel of the store, including cleanliness and recovery standards, to deliver the company's Brand Promises. This role involves providing friendly customer service, assisting customers with shopping, and performing various cleaning tasks such as trash disposal, floor mopping, and deep cleaning of key areas like bathrooms, breakrooms, and entryways. The team member must keep cleaning equipment orderly, notify supervisors of supply needs, and take initiative to clean areas as needed. Additionally, the role may include duties such as providing fast checkout, handling cash, engaging customers in loyalty programs, assisting with Omni channel processes (Buy Online Pickup in Store and Ship from Store), participating in truck unloading, stocking, and planogram processes, and supporting shrink and safety programs. All tasks must be performed in accordance with federal, state, and county guidelines, maintaining positive interactions with team members and customers, and projecting a positive image.

Requirements

Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Must satisfy federal, state, and local legal requirements of the job.
Must be at least sixteen (16) years or older.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises.
Deliver friendly customer service, help customers shop our store and find what they’re looking for.
Collects and disposes of trash following approved procedures.
Dust and damp mops floors following approved procedures.
Moves equipment and products for proper cleaning and places products back in correct placement.
Cleans assigned areas with the use of assigned materials and equipment.
May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
Seeks out areas requiring cleaning; takes initiative to complete the task.
Completes all tasks assigned by supervisor.
Performs tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
Project a positive image and serve as a role model for other Team Members.
Provide a fast and friendly check out experience; execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.